At Unikie, we want to understand human experience and business targets, based on data. Our design thinking is formulated around this idea, by combining both business and design thinking. We want to bring design thinking and principles to business practice and embrace collaborative style of work. This can be achieved by aligning business goals with the deliverables and providing performance metrics for measurement.
Through service design, organizations can improve the quality of the service and interaction with their customers by planning and organizing people, infrastructure, communication and material components of the service. Our professionals combine the best practices for designing services according to both the needs of the customer and the capabilities of the service provider.