Customer Solutions Architect

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WE ARE LOOKING FOR

Customer Solutions Architect is a unicorn. Rarely seen combination of technology enthusiasm and social customer centricity, combination of technical knowledge and sales skills.

CSA’s responsibility is to ensure that the needs of our Client are met with Unikie services and platforms. Responsibilities include also business development and farming responsibility for selected Unikie accounts in his/her region including platform sales as well as custom software testing and development projects. He/She works in co-operation with other sales personnel, and colleagues from delivery, R&D, recruitment and marketing. The most importantly, you are a persistent problem solver, enthusiastic solution seeker and never give up.

Customer Solutions Architect’s main focus is to:

  • Manage and interpret Client requirements, solve Client problems
  • Successfully match customer pain/requirements to proposed solutions
  • Provide pre-sales technical assistance and platform and service education
  • Manage all technical aspects of RFP / RFI responses
  • Calculate client quotations together with sales and finance
  • Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
  • Support Client project ramp-up and delivery
  • Offer after-sales support services
  • Search for new clients who could benefit from our platforms and services in a designated region
  • Establish new, and maintaining existing, relationships with Clients
  • Maintain client data in Odoo
  • Support sales and marketing by attending trade shows, conferences and other marketing events
  • Provide training and producing support material for the sales team
  • Effectively communicate client needs to the R&D teams for future product enhancements
  • Collect and document competitive intelligence

REQUIRED QUALIFICATIONS

  • Solid technical background with hands-on experience in embedded software development
  • Strong understanding of embedded software R&D projects
  • Sound judgement and good business sense
  • Interpersonal skills, teamworking ability
  • Ability to creatively explain and present complex concepts in an easy to understand manner
  • The ability to build relationships with clients quickly
  • Analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Excellent presentation and creativity skills
  • Resilience and tenacity
  • Independence
  • Past experience from automotive, telecom and/or industry sectors is considered as an advantage

 

Customer Solutions Architect is a key member of Unikie local business team. Reporting will be done through Unikie CRM and account planning tools in Odoo.

WE OFFER YOU

  • Your compensation will come from competitive base salary and 1% commission on all invoiced revenue brought in by the Customer Solutions Architect (Calculated from the gross margin and paid for the first 12 months of a new project)
  • You get to work within an experienced and ambitious community
  • With us you get to work challenging and changing projects and you get the chance to develop your skills in a superb group of people
  • You get to work in a flexible low-hierarchy organization that looks after its own

ADDITIONAL INFORMATION

For more information about this position, please contact:


Elisa Haikala, +358 50 568 5328, elisa.haikala@unikie.com

LOCATION

Berlin (Germany)
Gothenburg (Sweden)

Other locations are also negotiable.

TAGS

Embedded SW Development, Agile Methodologies, Sales

About Unikie

Unikie, founded 2015, is a modern age company in software industry. Unikie develops cutting edge technology solutions for automotive, telecom and industrial domains. We focus on ADAS, telematics, analytics and machine learning solutions, software and algorithms. With our software and competence, our clients can accelerate their R&D to a completely new level.

For us, transparency, taking responsibility from our work, working together and putting clients and results first are an important part of our business and also guide our operations as our company values. Just a couple words about numbers – since our founding, our revenue has grown quickly while we have also been able to maintain profitability. In 2019 we were chosen by Deloitte as the third fastest growing technology company in Finland. Now Unikie employs over 300 professionals and the growth continues!

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