Unikie Business Messaging

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The RCS business case

RCS Business Messaging allows application-to-person (a2p) and person-to-application (p2a) use cases offering richer features than the old school SMS texts and faster service than traditional Interactive Voice Response (IVR) services. 

RCS business messaging enabled devices can interact with business chatbots to get instant customer service, receipts and tickets or make travel reservations easily. As a telecom service, RCS business messaging does not require the user to register anywhere in order to use RCS business messaging, the subscriber identity of the SIM card is used to identify you. 

Business Messaging features

Unikie RBM APP

The Unikie RBM app enables RCS based A2P and P2A on any device, including Android and iOS, regardless of native built-in support for RCS. The Unikie app offers access to all the carrier bots and brands and is focussed on the business message experience. The app can be deployed using application stores or by pre-installing the app on OEM handsets.

Unikie RCS Business messaging solutions

Unikie implements carrier Business Messaging for any device or service that wants to tap into the growing RCS Business Messaging (RBM) platform. We offer:

  • Carrier messaging apps for devices without native RBM support
  • Support RBM in your existing apps using the Unikie RCS SDK
  • Cloud-hosted or in-network RBM bot implementations
  • Customized end-to-end RBM services including apps, bot directory and bots
  • Automatization of customer care services with RBM

Sales persons AND OTHER CONTACTS

Seppo Kolari
Chief Commercial Officer (CCO)
+358 50 561 0175
seppo.kolari@unikie.com
Esko Mertsalmi
Founder and Board
+358 400 675 918
esko.mertsalmi@unikie.com
Rauno Vänni
Chief Business Officer, Telecom
+358 50 557 9071
rauno.vanni@unikie.com
Karl Klein
General Manager
Germany
+49 171 624 0476
karl.klein@unikie.com
Petri Talala
VP & General Manager
Northern America
+1 408 888 8927
petri.talala@unikie.com
Jussi Mäntynen
General Manager
Northern America and Middle East
+1 669 207 9954
jussi.mantynen@unikie.com
Niclas Österling
Sales Director
Sweden
+46 72 566 31 11
niclas.oesterling@unikie.com
Markus Jakobsson
Sales Director
Voice & Messaging
+358 400 749 835
markus.jakobsson@unikie.com
Jussi-Pekka Peltonen
Sales Director
+358 45 672 7257
jussi-pekka.peltonen@unikie.com
Mika Leppänen
Sales Director
+358 40 569 7358
mika.leppanen@unikie.com

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